What is the key to running a successful
business? Wouldn’t we all like to know the magic formula? For Walt Disney it
was creating an environment for his workers in which talking and socialising
were frowned upon, doors were nailed shut and people were expected to obey
without question. “Waltitarianism” is the term coined by Kevin Shortsleeve to
describe Disney’s management style. I could not help but be a little shocked
when I read that Disney ruled with a heavy hand, instilling fear among his
employees, leaving them paranoid and afraid to even put a step out of line for
fear of what Walt might do. Surely an environment like this would stifle
creativity not inspire it, but Walt Disney clearly knew what he was doing and
Disney ran like a well-oiled machine under his leadership. Appearance versus
reality is a very common theme in Disney movies and it appears that the company
itself is no different. Although DisneyWorld is supposed to be “The happiest
place on Earth” for tourists, this sentiment doesn’t seem to be shared by the
Disney staff if Shortsleeve is to be believed. Perhaps Disney was somewhat of a
dictator who had a no nonsense approach to business but why does Disney always
seem to be held to a higher standard than everyone else? Measuring the success
of the Disney Empire doesn’t just seem to cut it for a lot of people. Perhaps
its because we have all grown up surrounded by Disney. We feel emotionally
connected and invested in the company and would hate to have anything shatter
the idyllic image of magic that it represents.
Walt Disney may have prided himself on
being first and foremost an outstanding entertainer and artist, but for me, he was an
incredible businessman. Although Shortsleeve may have criticised his leadership
approach, very few men could have created such a dynasty like Disney.
Shortsleeve claims that Disney is still stuck in the past, trying to relive its
glory days of the 1930’s but I beg to differ. Some of Disney’s best and most
successful movies have been released in the past few years, Frozen being the
most recent example. The Depression was definitely a very bleak time in
American history but Disney managed to use is as a platform to transform his
company. Disney gave his audience what they so badly craved back then; hope and
a much needed escape from the harsh realities of life. Disney movies may be
overflowing with utopian ideas and idealistic endings but can we honestly say
we would enjoy them as much if they all ended in catastrophe? I know I wouldn’t.
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